Refund policy

At Ali Khan, customer satisfaction is our priority.

Exchange Eligibility

Products may be exchanged within 7 days of delivery if:

• Incorrect size was received

• Incorrect product was received

• Product has a manufacturing defect

Conditions

To qualify for an exchange:

• Product must be unused

• Product must be unwashed

• Original tags must remain attached

• Product must be returned in original condition

Non-Exchangeable Items

We reserve the right to refuse exchanges for products that show signs of use, damage, or alteration.

Refunds

Refunds are only issued in exceptional circumstances, including:

• Product unavailable after order confirmation

• Significant manufacturing defect

• Order cannot be fulfilled

Exchange Process

To request an exchange, contact our customer support team via WhatsApp within 7 days of receiving your order.